Free domestic shipping on orders over $100!

Because, you deserve it.

Shipping & Returns


Shipping Policy

Shipping rates are listed in US dollars. House of A La Mode is located in the state of Oregon which has no sales tax.

US Orders:
All packages are shipped via USPS, with the choice of Ground Advantage or Priority Mail, in recyclable mailers and boxes. Real shipping rates as determined by the carrier are calculated at checkout. You will receive a tracking number once your order is complete and ready to go!

International Orders:
All packages are shipped via USPS, with the choice of First Class Mail International  & Priority Mail International, in recyclable mailers and boxes. Real shipping rates as determined by the carrier are calculated at checkout. We are required by law to state the actual contents and costs on customs forms with any additional customs fees that may accrue being the responsibility of the purchaser. You will receive a tracking number once your order is complete and ready to go. Unfortunately, it is not always easy to track parcels after they leave the United States.

Please follow your package's progress through the tracking number until delivery and contact the carrier directly if any issues arise. As a note, USPS Priority Mail has built-in insurance while USPS Ground Advantage & First Class Mail International do not. If an issue arises with a lost or missing package, it is much easier to process internally if Priority Mail was the shipping method. Once packages are accepted by the carrier, House of A La Mode can not and does not assume any responsibility for lost, misplaced, or damaged items. We can not replace or issue a refund for any package that has been confirmed as delivered.

All orders are shipped to the address that is provided at checkout. If you wish to have your order sent to a different location, please let us know at the time of purchase or as soon as possible.

Delivery Time Estimates
Your order will ship within 1 to 5 business days. If you place an order on a Friday, Monday would be considered the first business day. Please note that House of A La Mode is located in the Pacific Northwest and shipping times may vary due to the climate and wildfires.

Curbside Pick-Up
If you are local or in the area, we offer curbside pick-up at no cost by request.

Returns Policy

We strive for 100% customer satisfaction. We hope you never have the need to, but if you would like to return or exchange a purchase, our service is friendly and hassle-free.

Online Orders
Please notify us with details about your order within 7 days of delivery date and before sending it back. Yarn in its original (unwound) condition and packaging with no exposure to the elements, animals, smoke, or strong fragrances is eligible to be returned or exchanged. The purchaser is responsible for return costs. Store credit or a full refund (minus the original shipping costs) will be issued upon safe arrival. Exchanging for a different product is always welcome – we are happy to work with you to find a suitable replacement!

If we make a mistake and send you the wrong order or items please let us know ASAP and we will provide a self addressed label to return the package. We will promptly ship your correct items or issue a refund if preferred.

Kits, bundles, discounted yarn, and needles are final sales and not eligible to be returned or exchanged.

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